Terms and conditions

  1. Only people over the age of 18 are permitted to attend any of our events.
  2. Our events are not suitable for heavily pregnant women.
  3. Some of our locations may be inaccessable for people with certain disabilities.
  4. Absolutely no alcohol or drugs are allowed on the events and anyone who shows up and appears to be under the influence of either of these will be turned away from the event and will not be refunded regardless of any transport difficulty or weather conditions.
  5. Smoking-  you may smoke outside the venue's premises in the designated smoking area. We do not allow smoking inside any of our event locations.
  6. Unless stated as a sleep over event, we do not have any sleeping facilities at any of events.
  7. Lone Vigils Investigations are not responsible or liable for any damage to any of your property on the way to the event, during, or after the event. We accept no responsibility for damaged clothing, personal items, equipment, parking tickets or clamping fines.
  8. You attend our events at your own risk- we accept no liability for accidents or injury to yourself.
  9. Lone Vigils Investigations only use experienced, responsible and reputable paranormal investigators, psychics and mediums on our events. However they can only give you their own opinion and point of view and you should consider this when deciphering information. It is up to you to decide what it is you are experiencing.
  10. Any personal information we take off you like your email, address, phone number is used to secure your booking and take your payment and we keep this information secure and private.
  11. Due to the nature of our events, we do not leave a venue until at least 2/3am. We advise you to take your journey home and travel plans in to account and advise that if you have a long journey to book a hotel or b&b for the night. It can be very dangerous driving home after a full day and then a ghost hunt.
  12. Lone Vigils Investigations use venues and locations that have demonstrated paranormal activity that has been recorded by us or others. We, unfortunately cannot guarantee paranormal activity on the night. This is the nature of what we do but we would rather this be the case than you thinking it has been fake or hoaxed.
  13. The use of cameras and filming equipment is allowed on our events, in fact we welcome it! All we request is that you ask the people around you for their permission to be filmed. Any footage you take is for private use and not for public view.
  14. 4. The customer will act in a responsible manner and respect the needs of others. You will not cause harm or injury to anyone else or put yourself or anyone else in danger. You will respect the nature of the event and behave accordingly. When leaving the event you will ensure that due to the lateness of the hour you will respect the needs of nearby residents by leaving quietly and quickly.
  15. It is your responsibility at the time of booking to ensure that you are able to make the event date as Lone Vigils Investigations cannot offer a refund or transfer your places if you are unable to attend. Our locations are paid in advance and we are liable for these costs even if you cannot make the event. All payments are non-refundable and non-transferable.  Lone Vigils Investigations have the right to re-sell your places.  We would be grateful if you could contact us as soon as possible to let us know if you are unable to attend an event, even if it is on the day of event so that we are aware that you will not be arriving .
  16. These terms and conditions are non negotiable and upon booking on to your chosen event, you are accepting and agreeing to our terms and conditions.